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How to: Security
Security basics
About the smartphone password
If you set a BlackBerry smartphone password, you'll be prompted to enter your password to unlock your
smartphone.
If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your
smartphone deletes all your smartphone data for security reasons and you'll be prompted to set a new password. If
your smartphone uses a BlackBerry Enterprise Server, depending on the IT policies that have been set by your
administrator, data on your media card might be deleted as well. For more information, contact your administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially
before you update any software. Maintaining a current backup file on your computer might allow you to recover
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
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Set a smartphone password
If you forget your BlackBerry smartphone password, it can't be recovered. You can reset your password without
knowing your current password by deleting all your smartphone data.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially
before you update any software. Maintaining a current backup file on your computer might allow you to recover
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Password.
3. Click Set Password.
4. Type a password.
5.
Press the key > Save.
To turn off your smartphone password, clear the Enable checkbox.
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