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Try the following actions:
• Verify that the file is a .vcf (vCard) file, an .ics (iCalendar) file, or a media file (for example, a .jpg file, .gif file,
or .midi file).
• Verify that the file isn't copyright protected.
• If templates are available for your BlackBerry smartphone, use a blank template to compose your text message.
I can't use a shortcut to view one type of message in a message inbox
If you switch BlackBerry smartphones and you restore smartphone data from your previous smartphone to your
current smartphone, the message inbox shortcuts for your previous smartphone replace the message inbox
shortcuts for your current smartphone.
To view the shortcuts for viewing one type of message in a message inbox, view your list of saved searches.
PIN messages
How to: PIN messages
Composing and sending PIN messages
Compose and send a PIN message
1. On the Home screen, click the Messages icon.
2. Press the key > Compose Other > Compose PIN.
3. In the To field, do one of the following:
•
Type a PIN. Press the key on the keyboard.
•
If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the key
on the keyboard.
4. Type a message.
5.
Press the key > Send.
Related information
Personal distribution lists, 211
I can't send messages, 32
Resend a message
You cannot change a text message before you resend it.
In a sent message, press the key.
•
To change the message, click Edit. Change the message. Press the key > Send.
User Guide
Messages
95