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Error message and cause Possible solution
Error 603: Application error
Error 200: BlackBerry Device
Software error
Error 545: Incompatible file system
Try the following actions:
• Reset your smartphone.
• If the error message still appears after you reset your smartphone, reload
your BlackBerry Device Software. The reload process deletes your
smartphone data.
• If the error message still appears after you reload your BlackBerry Device
Software, contact your wireless service provider.
Error 203: Application process
terminated
Reset your smartphone.
Error 501: Memory corruption
Error 517: Hardware/software
conflict
Error 547: Hardware or system issue
Contact your wireless service provider.
Error 513: User attempted to reset
the smartphone after exceeding the
maximum number of permitted
password attempts
When this error occurs, all of your smartphone data is deleted to prevent
unauthorized access to your information.
If your email account uses a BlackBerry Enterprise Server, your administrator
might be able to change options that will minimize the chance of this error
message appearing again. For more information, contact your administrator.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes
your smartphone data.
• If the error message still appears after you reload your BlackBerry Device
Software, contact your wireless service provider.
Error 576
: IT policy issue Contact your administrator.
Related information
BlackBerry Device Software, 252
Getting started: Security, 0
Reset your smartphone, 282
Reload the BlackBerry Device Software using the BlackBerry Desktop Software
Before you reload the BlackBerry Device Software, download and install the latest version of the BlackBerry
Desktop Software.
User Guide
Applications
250