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On your computer, verify that you are using the correct default code page and that the correct font support is
installed on your computer. For more information, see the documentation for the operating system on your
computer.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially
before you update any software. Maintaining a current backup file on your computer might allow you to recover
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
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I can't enter a conference call with the Join Now option
The Join Now option might not appear in the meeting notification if the meeting organizer isn't using a BlackBerry
smartphone that supports the Join Now feature or if the meeting organizer didn't enter the conference call
information correctly. You might need to change your smart dialing options so that you can enter the conference
call using the Join Now option.
Try the following actions:
• If the Join Now option doesn't appear, to enter the conference call, in the meeting or meeting invitation, click
the conference call bridge number and access code that appear in either the Location field or the Notes
section.
• If the Join Now option appears, but you're not able to join, try increasing the default time that your smartphone
waits before dialing an extension. From the home screen, press the key. Press the key > Options >
Smart Dialing. In the To access extensions in all other corporations section, change the Wait For field to the
highest value or to
My Response if your BlackBerry smartphone is connected to a CDMA network. Try entering
the conference call with the Join Now option again.
Related information
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User Guide
Calendar
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