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Turn off choice lists for voice commands
If your BlackBerry smartphone identifies more than one possible match to a voice command, your smartphone
presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your smartphone
always selects the best match and dials the phone number automatically.
1. On the home screen or in a folder, click the Options icon.
2. Click Call Management > Voice Dialing.
3. Set the Choice Lists field to Always Off.
4.
Press the key > Save.
Troubleshooting: Voice commands
I can't make calls using a voice command
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• If you're using a Bluetooth enabled device, such as a hands-free car kit or wireless headset, verify that the
Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with
your BlackBerry smartphone.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that
you have set in the language options. Certain languages might not be supported.
Related information
Bluetooth technology, 271
Change the language for voice commands, 61
My smartphone doesn't recognize names or numbers in voice
commands
Try the following actions:
• Say the first name and the last name of your contact.
• Improve voice recognition of numbers.
User Guide
Voice commands
62