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• To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute
key again. If you press the Mute key during a call, your smartphone mutes the call so that you can hear others
on the call, but they can't hear you.
Related information
Mute a call, 44
Amplify the volume using the audio boost feature, 130
Improve sound quality for media files, 130
Amplify the volume using the audio boost feature
The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs,
ring tones, and videos.
1. On the Home screen, click the Media icon.
2.
Press the key > Media Options.
3. Select the Audio Boost checkbox.
4. Read the warning on the screen and if you want to proceed, click Yes.
5.
Press the key > Save.
Improve sound quality for media files
Depending on your BlackBerry® smartphone model, this feature might not be supported. To improve sound quality
for media files, you must be using stereo headphones with your smartphone.
1. Do one of the following:
• On the home screen, click the Media icon. Press the key > Media Options.
• On the home screen or in the Applications folder, click the Voice Notes icon. Press the key >
Options.
2. Change the Headset Music EQ field.
3.
Press the key > Save.
Turn on or turn off audio and video shortcuts
By default, your BlackBerry smartphone uses the Volume and Mute keys as shortcuts to play, pause, and skip
audio and video files.
1. On the home screen, click the Media icon.
2.
Press the key > Media Options.
3. Select or clear the Allow Mute and Volume keys to control play, pause, and skip checkbox.
4.
Press the key > Save.
Related information
I can't use a shortcut, 41
Copy, move, rename, or delete a file
1. Do one of the following:
• On the Home screen or in a folder, click the Files icon.
User Guide
Media
137