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• If you're trying to open a media file on your BlackBerry smartphone and your smartphone is connected to your
computer, disconnect your smartphone from your computer.
• If you encrypted the media files on your media card using an encryption key that your BlackBerry smartphone
generated and you're trying to open an encrypted media file on your computer or a device other than the
BlackBerry smartphone that you used to encrypt the file, insert the media card into the BlackBerry smartphone
that you used to encrypt the file. On the home screen or in a folder, click the Options icon. Click Security >
Encryption. In the Media Card section, change the Mode field to Device Password.
• For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.
Related information
About file encryption, 286
Camera
Depending on your BlackBerry® smartphone, the camera or video camera might not be supported or some camera
or video camera features might not be available.
How to: Camera
Camera at a glance
Camera icons
These icons appear at the bottom of the screen in the camera. You can click these icons.
View pictures
Geotagging is turned on
Geotagging is turned off Take another picture
User Guide
Media
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