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16 1A. Set Up Service
1A. Set Up Service
ࡗ Set Up Your Phone (page 16)
ࡗ Turn the Phone On/Off (page 18)
ࡗ Make Your First Call (page 21)
ࡗ Set Up Your Voicemail (page 22)
ࡗ Create Sprint Account Passwords (page 23)
Set Up Your Phone
Activate Your Phone
ⅷ If you purchased your phone at a Sprint Store: It is
probably activated and ready to use.
ⅷ If you received your phone in the mail, and it is a new
Sprint account or a new line of service: Your phone is
designed to activate automatically after you complete
setup (see “Complete Setup” on page 16).
ⅷ If you received your phone in the mail and you are
activating a new phone for an existing number on your
account: Do not turn on your new phone yet. Wait
until your old phone is deactivated. After your old
phone is deactivated, you go online to activate the
number on your new phone. From your computer’s
Web browser, go to
sprint.com/activate and complete
the onscreen instructions to activate your phone.
If you have problems with activation, contact Sprint
Customer Service at 1-888-211-4727 from another
phone.
Complete Setup
1. Press and hold the power button on the
upper-left corner of your phone until you see the
Palm
®
logo on the screen (approximately five
seconds).
2. Follow the onscreen instructions to complete setup.
(To create a Palm profile, enter a working email
address (see “What Is a Palm Profile?” on
page 17). If you have a Palm profile from an old
webOS phone that you no longer use, you can
enter that profile email address and username to
download that profile information to your new
phone. But if you are still using the other phone,
you must create a new Palm profile for your Pixi