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232 4A. Troubleshooting
4A. Troubleshooting
ࡗ For Users of Other Palm
®
Devices (page 232)
ࡗ Battery (page 233)
ࡗ Screen and Performance (page 242)
ࡗ Phone (page 244)
ࡗ Hands-Free Devices (page 246)
ࡗ Synchronization (page 247)
ࡗ Sending and Receiving Data in Email, Messaging, and
Web (page 251)
ࡗ Email (page 252)
ࡗ Messaging (page 254)
ࡗ Web (page 255)
ࡗ Calendar and Contacts (page 256)
ࡗ Camera (page 258)
ࡗ Amazon MP3 (page 258)
ࡗ Transferring Information From Your Computer (page 259)
ࡗ Backing Up and Restoring Data (page 260)
ࡗ Updates (page 261)
ࡗ Third-Party Applications (page 261)
ࡗ Making Room on Your Phone (page 262)
For Users of Other Palm
®
Devices
I Want to Transfer My Data From My
Computer
If you previously synchronized data from a Palm
®
smartphone—such as contacts or calendar events—with
a desktop organizer such as Palm
®
Desktop by
ACCESS or Microsoft Outlook
®
, you can do a one-time,
one-way export of that data from the desktop organizer
to your Palm
®
Pixi™ phone.
Windows: You can transfer contacts, calendar events,
tasks, and memos/notes from Palm Desktop software
by ACCESS version 6.2 and Microsoft Outlook 2003 or
later. If you don't have Palm Desktop version 6.2,
download it for free from
palm.com/support.
Important: If your desktop Outlook synchronizes with an
Exchange server using Microsoft Exchange
ActiveSync, you cannot do a one-way export of that
Outlook data to your phone. Instead, set up your
Exchange account to synchronize with your phone
(see “How Do I Send and Receive Email on My
Phone?” on page 186).