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4A. Troubleshooting 233
Mac: You can transfer contacts, calendar events, and
tasks from Address Book, iCal, Palm Desktop software
by ACCESS version 6.2. If you don't have Palm Desktop
version 6.2, download it for free from
For instructions on doing a one-time, one-way export of
you data, see “How Do I Get Data Off My Computer?”
on page 77. For more detailed information, go to
I Can’t Charge the Battery
ⅷ If you’re using a new battery or a new charger, make
sure the battery and charger are approved by Palm
and Sprint for use with your phone. Failure to use an
approved battery or charger may prevent your phone
from turning on or being charged.
ⅷ If you’re using an existing, approved battery, the
battery may have reached the end of its useful life
and may need to be replaced. See “I Need to
Replace the Battery” on page 234 for details.
Note: You can export data from Palm Desktop, Outlook on
your Windows computer, and Address Book and iCal
on your Mac computer, even if you never synchronized
with a Palm smartphone.
WARNING: Use only batteries and chargers that are
approved by Sprint and Palm with your phone.
Failure to use a battery or charger approved by
Sprint and Palm may increase the risk that your
phone will overheat, catch fire, or explode,
resulting in serious bodily injury, death, or
property damage. Use of unapproved third-party
power supply accessories may damage the
device and void the Limited Warranty for the